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Warranty

Iress Limited warrants the Solar Inverter Backpack to be free from defects in material and workmanship under normal use and service conditions for  1 year from the date of purchase.
 
Warranty Coverage
 
This limited warranty covers the following components and services:
 
•Solar Panels: The performance of the solar panels for energy generation under standard operating conditions.
•Inverter: The functionality of the inverter component for converting solar energy into usable power.
•Battery: The operation of the built-in battery for energy storage and discharge.
•Backpack Structure: Any defects in the material or workmanship of the backpack’s physical structure.
 
Warranty Terms
 
1.Repair or Replacement: During the warranty period, if any part of the Solar Inverter Backpack is found to be defective in material or workmanship, Iress Renewable will, at its discretion:
•Repair the product or defective part, or
•Replace the product or defective part with a new or refurbished item of equal value.
2.Conditions: This warranty is valid only if:
•The product is used under normal conditions.
•Proof of purchase (receipt or order confirmation) is provided at the time of the warranty claim.
•The product has not been altered, modified, or repaired by unauthorized persons.
3.Exclusions: This warranty does not cover:
•Normal wear and tear (e.g., scratches, scuffs, fading).
•Damage resulting from misuse, abuse, or negligence (e.g., exposure to extreme temperatures, moisture, or impact).
•Unauthorized alterations or repairs.
•Battery degradation due to natural aging over time.
•Cosmetic damage that does not affect product performance.
•Incidental or consequential damages (e.g., loss of data, loss of use, personal injury).
4.Warranty Claim Process: To submit a warranty claim:
•Contact Iress Renewable at [Insert Contact Information: Email/Phone].
•Provide proof of purchase and a detailed description of the issue.
•Ship the product to the address provided by customer service (shipping costs may apply).
5.Limitations: The liability of Iress Renewable under this warranty is limited to the repair or replacement of the defective product or part. Under no circumstances will Iress Renewable be liable for any indirect, incidental, or consequential damages.
6.Jurisdiction: This warranty is governed by the laws of [Insert Country/Region], and any disputes related to this warranty will be handled by the courts of that jurisdiction.
 
Important Notes
 
•This warranty gives you specific legal rights, and you may also have other rights that vary from country to country or state to state.
•If the product is replaced, the replacement will be covered for the remaining duration of the original warranty period or [Insert Replacement Warranty Period, if any].
 
Contact Us
 
For any questions or to file a warranty claim, please contact:
 
 
Iress Limited
38 Lobito Crecent Wuse II, Abuja
info@iress.ng
+234 813 969 7349
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