At Iress Limited , we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Solar Inverter Backpack and related services. Please read this policy carefully to understand our practices regarding your personal data.

 

1. Information We Collect

 

We may collect the following types of information when you use our product or interact with our services:

 

•Personal Identification Information: Name, email address, phone number, shipping and billing address.

•Technical Data: IP address, device type, operating system, and other similar technical information.

•Usage Data: Information regarding how you interact with our product and services, including battery usage, inverter performance, and system diagnostics.

•Location Data: With your consent, we may collect information about your geographic location to improve product performance and provide relevant services.

 

2. How We Use Your Information

 

We use the information we collect to:

 

•Provide, operate, and maintain our services and products.

•Improve the design and functionality of the solar inverter backpack.

•Process transactions and send related information, including purchase confirmations and updates.

•Communicate with you, including customer support, product updates, and promotional offers (only with your consent).

•Monitor and analyze usage trends to improve user experience.

•Comply with legal obligations and prevent fraud.

 

3. How We Share Your Information

 

We do not sell or rent your personal information to third parties. However, we may share your information with:

 

•Service Providers: Third-party companies that assist us with product operations, payment processing, or customer support. These providers are bound by strict confidentiality agreements.

•Legal Obligations: If required by law, we may disclose your personal data to government agencies, law enforcement, or courts.

•Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

 

4. Your Data Protection Rights

 

You have the following rights concerning your personal data:

 

•Access: Request a copy of the personal data we hold about you.

•Correction: Ask us to correct any inaccuracies in your personal data.

•Deletion: Request that we delete your personal data under certain circumstances.

•Opt-out: Opt-out of receiving marketing communications from us.

•Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.

 

5. Data Security

 

We take the security of your data seriously and implement reasonable safeguards to protect it from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

 

6. Cookies and Tracking Technologies

 

Our website and services may use cookies and other tracking technologies to collect information and improve user experience. You may control the use of cookies through your browser settings, but disabling cookies may affect the functionality of certain features.

 

7. Children’s Privacy

 

Our products and services are not directed to children under the age of 13, and we do not knowingly collect personal data from children.

 

8. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated to you directly.

 

9. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

 

Iress Limited

38 Lobito Crecent Wuse II, Abuja

info@iress.ng

+234 813 969 7349